The Journey of an Inactive Account
A step-by-step journey of a bank account from being active to becoming an unclaimed deposit, and finally, how you can reclaim it using the RBI's UDGAM portal. Alt Text: Infographic flowchart showing four stages: Active Account, Inactive/Dormant Account (1-2 years), Unclaimed Deposit (10+ years transferred to DEA Fund), and Reclaim via UDGAM Portal. It highlights the process and the total unclaimed amount of over ₹42,000 Crore

Banking – New RBI Rules for Inactive Bank Accounts: Reclaim Your Money

Imagine walking down a busy street in Mumbai and seeing a mountain of cash taller than the Antilia building. Now, imagine that this mountain belongs to you and your neighbors, but nobody is picking it up. According to the RBI’s data released in Parliament, as of June 30, 2025, a staggering ₹67,003 crore lay unclaimed in Indian bank accounts.[3]

I find this figure particularly galling because it isn’t just “lost” money; it is stagnant capital that has failed to fight inflation or build wealth. In my twenty years of observing the Indian financial sector, I’ve seen that the most significant leak in a middle-class budget isn’t overspending—it is forgetfulness.

As we navigate through 2026, the Reserve Bank of India (RBI) has introduced sweeping changes to how these “silent” accounts are managed.[4] Whether you have a forgotten salary account from a decade ago or a small savings pot you opened for a relative, the rules of banking have fundamentally shifted to favor the depositor. My goal today is to walk you through these changes so you can reclaim what is rightfully yours.

Key Takeaways (TL;DR)

  • No More Penalties: Banks are strictly prohibited from charging fees for non-maintenance of minimum balances in inoperative accounts.
  • The 10-Year Rule: After 10 years of silence, your money moves to the DEA Fund, but it can still be reclaimed via the UDGAM portal.
  • Digital Reclamation: You can now update KYC and reactivate accounts through Video-KYC (V-CIP) at any branch, not just your home branch.

Deep Dive: The Anatomy of a “Silent” Account

In the world of banking, silence is not golden. The RBI categorizes accounts based on the duration of inactivity, and understanding these “clocks” is vital for your capital protection.

Inactive & Dormant Accounts

1. The Inactive Phase (12 Months)

An account is classified as “Inactive” if you haven’t initiated a transaction for over 12 months.[6] Interestingly, this only counts “customer-induced” actions. If the bank credits interest or you receive a dividend payout, the clock doesn’t reset. You must be the one to move the needle—via a UPI transfer, an ATM withdrawal, or even a simple cheque.

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2. The Inoperative/Dormant Phase (24 Months)

Once you hit the two-year mark without a transaction, the account becomes “Inoperative” or “Dormant.”[6] Historically, this was the “danger zone” where banks would quietly eat away at your balance through “minimum balance penalties.”

However, under the new 2026 guidelines, the RBI has put a full stop to this. Even if your account is dormant, the bank cannot levy penal charges.[4] Furthermore, they must continue to credit interest.[4] With SBI’s current savings rate at approximately 2.70% to 3.00% and inflation projected by the IMF to trend around 4.4% in 2026, your money is technically losing value, but at least the bank isn’t stealing it through fees.[1]

3. The Unclaimed Deposit Phase (10 Years)

Unclaimed Deposits DEA Fund

If an account remains silent for 10 years, the funds (plus accrued interest) are transferred to the Depositor Education and Awareness (DEA) Fund maintained by the RBI.[2][5][7][8] This is where that ₹67,003 crore mountain comes from.

State Bank of India (SBI) currently leads this list with over ₹19,000 crore in unclaimed funds, followed by Punjab National Bank and Canara Bank.[3] In the private sector, ICICI Bank and HDFC Bank hold the highest amounts.[3]

My Take: The Psychological Trap of “Spare” Accounts

I often tell my readers that the “multi-bank lifestyle” is a middle-class trap. We open accounts for a temporary home loan, a new job, or a specialized debit card offer.[1] Then, we forget them.

In my view, having more than three bank accounts is a liability. Every extra account is a new “surface area” for potential fraud or bureaucratic headaches. In 2026, with the integration of AI in banking, tracking is easier, but so is the risk of your data sitting in an unmonitored, dormant database. If you aren’t using it, close it. It’s that simple.

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The 2026 “Accelerated Payout” Scheme

To tackle the mountain of unclaimed cash, the RBI launched a special “Scheme for Facilitating Accelerated Payout” which runs until September 30, 2026.[2][8] This initiative incentivizes banks to track down account holders and return their money.[2]

One of the most significant upgrades in 2026 is the expansion of the UDGAM Portal. This centralized web gateway now allows you to search for unclaimed deposits across 30+ major banks using just your name and one identifier (like PAN or Aadhaar). If you find a match, you no longer need to travel to the “home branch.” The RBI now mandates that any branch of that bank must process your KYC update.[7]

Comparison Table: Dormant vs. Inactive vs. Inoperative Accounts

AspectInactive (12+ months)Dormant (2+ years)Inoperative (10+ years)
Transaction Period12+ months2+ years10+ years
Account StatusOpen but restrictedHeavily restrictedTransferred to DEA Fund
Withdrawal AccessNo (debit blocked)No (debit blocked)Via DEA Fund claim process
Interest Credited?YesYesYes (by RBI)
Penalties Charged?NoNoNo
Reactivation MethodSingle transactionBranch visit + KYCVideo KYC or in-person verification
Timeline to ReactivateImmediate1-2 days2-4 weeks (via DEA)

The Contrarian/Skeptic Section: Why “No Penalty” Isn’t Enough

Most financial journalists will cheer the “No Penalty” rule as a victory for the common man. While it is a step forward, I remain skeptical about its long-term impact on your wealth.

The bank isn’t charging you a fee, but they are also not your friend. A dormant account is a security nightmare. In 2025, we saw a surge in “mule account” scams where fraudsters used silent, low-balance accounts to wash money.[1]

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Furthermore, while the banking system makes it easier to find the money via UDGAM, the actual refund process is still plagued by legacy bureaucracy. Some branch managers might still insist on physical presence despite the RBI’s mandate for V-CIP (Video KYC). Don’t mistake “regulatory ease” for “operational speed.” You still need to be your own advocate.

Actionable Conclusion: Your 3-Step Audit

How to Reclaim Your Money
  1. Search the UDGAM Portal: Spend 10 minutes tonight on the official UDGAM website. Search for yourself, your parents, and even your late grandparents.[1] You might be surprised.
  2. The “Ten-Rupee Reset”: For any account you want to keep but don’t use often, set a recurring monthly UPI transfer of just ₹10. This “customer-induced transaction” keeps the account active and the regulators away.
  3. Consolidate and Conquer: If you find a dormant account with less than ₹5,000, don’t just reactivate it—close it. Move those funds into an asset class that actually beats inflation. In 2025, Gold rose by nearly 75%, while the Nifty 50 delivered about 10%.[1] Even a simple FD at 6.25% is better than a silent savings account.

DISCLAIMER: The information provided in this article is for educational purposes only and does not constitute financial advice, investment advice, or legal advice. The content is based on publicly available information as of January 2026 and RBI guidelines. Readers should independently verify all information and consult with a qualified financial advisor, bank representative, or legal professional before making any decisions regarding bank accounts, investments, or financial matters. The author assumes no liability for any direct or indirect loss arising from reliance on this article’s contents. Market conditions, interest rates, inflation figures, and RBI policies are subject to change. Your account status, eligibility, and specific circumstances may vary by bank and individual situation.

Sources

  1. forbes.com
  2. upstox.com
  3. indiatimes.com
  4. business-standard.com
  5. outlookmoney.com
  6. paytm.com
  7. sarthaklaw.com
  8. gripinvest.in

Piyush is a portfolio management executive with 15 years of experience in digital transformation and strategic finance. He holds an MBA from IIM Kozhikode and specializes in personal finance strategy, investment fundamentals, and AI-driven financial tools. He writes about making financial concepts accessible and building sustainable wealth through technology and automation.

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